Legal
Shipping Policy
Last updated: November 3, 2026
Shipping
We currently ship only within the European Union.
Shipping within the EU: free 2–3 day shipping on all orders.
Orders are prepared and shipped from Turin, Italy. Once your order has shipped, you will receive a confirmation email with tracking information.
For any question about your shipment, contact us at info@carbonstoneatelier.com.
Processing time
Orders are processed within 1–2 business days.
Quality control
Every frame is individually inspected before shipment.